Privacy Policy
La Tour d’Ivoire Inc. (“we”, “us”, “our”) operates Ilena (“the Service”). This Privacy Policy explains how we collect, use, and protect your information when you use the Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
Account Information When you create an account, we may collect information such as your name, email address, and login credentials.
User Content We collect and store the content you create within the Service, including lyrics, texts, and other creative works.
Usage Data We may collect information about how you use the Service, such as interactions, features used, and performance metrics.
Technical Data We may collect technical information such as IP address, browser type, device information, and logs necessary for security and operation.
AI Processing Data Your content may be processed by third-party AI systems to provide suggestions, analysis, and other features of the Service.
We do not use your content to train our own AI models.
We do not knowingly allow third-party AI providers to use your content for training their models, unless you have explicitly provided consent or such use is required to provide the Service.
We make reasonable efforts to use AI providers that offer data protection commitments, but we cannot guarantee the practices of third-party services.
How We Use Information
We use your information to:
- provide, operate, and maintain the Service
- process and store your content
- generate AI-powered suggestions and analysis
- improve the performance and features of the Service
- monitor usage and prevent abuse
- communicate with you about your account or the Service
We do not use your content to train AI models without your explicit consent.
Cookies
We use cookies and similar technologies to operate and improve the Service.
Cookies are small data files stored on your device that help us:
- maintain user sessions
- ensure security
- understand how the Service is used
You may control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
Analytics
We use Google Analytics to understand how the Service is used. Analytics cookies are set only after you accept them in the cookie banner; if you reject them, no analytics cookies are stored on your device. We do not send your account details, your content, or anything you write in the Service to Google Analytics.
The processor is Google LLC, which processes this information on our behalf. The purpose is limited to measuring the audience of our website and understanding how visitors move through it, so that we can improve it. We do not use it for advertising or for profiling.
Analytics information is retained for 14 months, after which Google deletes it automatically.
Google LLC processes this information on servers located in the United States. Your analytics information is therefore communicated and stored outside Quebec and outside the European Union, in a jurisdiction whose privacy laws differ from those of Quebec. This transfer happens whether or not you accept analytics cookies. If you refuse them, or before you answer the banner, your browser still sends Google a single signal for each page you open, containing your IP address, the address of that page, your browser's language, and a number generated on the spot to identify the request. No cookie is set on your device and that number is not kept: it is different on your next visit, so it cannot tie this page to another one, to your other visits, or to your account. If you accept, the analytics information described above is transferred as well.
If you refuse analytics cookies, you can still read this policy, browse the website, create an account and use the Service in full. No identifier is stored on your device and no analytics cookie is set. The single anonymous signal described above is still sent for each page you open, and it is what lets us count how many visitors refuse; it is not linked to you, to your account, or to your other visits.
Payments
We use third-party payment processors, such as Stripe, to handle payments.
When you make a purchase, your payment information is processed directly by these providers. We do not store your full payment details on our servers.
These providers may collect and process personal data in accordance with their own privacy policies.
Legal Basis and Data Protection Principles
Although we are not subject to all international data protection regulations, we aim to follow core privacy principles, including data minimization, purpose limitation, and transparency.
We collect only the data necessary to operate the Service and make reasonable efforts to protect it.
Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers We may use third-party providers (such as hosting, analytics, AI services, and payment processors) to operate the Service. These providers may process data on our behalf.
Legal Requirements We may disclose information if required to do so by law or in response to valid legal requests.
Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Retention
We retain your information only for as long as necessary to provide the Service and for legitimate business purposes.
You may request deletion of your account and data at any time by contacting us.
Upon deletion, we will make reasonable efforts to remove your data, subject to technical and legal limitations.
Your Rights
Depending on your jurisdiction, you may have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your data
- withdraw consent where applicable
To exercise these rights, contact us at [email protected] .
Minors
The Service is not intended for children under 13.
If you are between 13 and 17 years old, you may only use the Service with parental or legal guardian consent.
If we become aware that personal data from a child under 13 has been collected, we will take steps to delete it.
Security
We implement reasonable technical and organizational measures to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Users
If you access the Service from outside Canada, you understand that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes where appropriate.
Privacy Officer
For questions or concerns regarding this Privacy Policy, you may contact us at:
Ownership of Your Content
You own all works and content you create. AI-generated suggestions are tools to assist you; you retain full ownership.